Privacy policy

WashBox, Unit 4, 18 Hamburg Way, PE30 2ND, Kings Lynn, Norfolk, is the data controller for the information described here. To ask anything about your data, call 07824 819015.

• Your name, phone number, email address and delivery address or event location.
• Booking details: dates, day slot, hire type and any notes you send us.
• Reviews and any photos you choose to upload with them.
• Basic technical information from your visit, such as pages viewed and device type.

• To prepare quotes and answer enquiries (our legitimate interest in responding to you).
• To arrange, deliver and collect your hire (performance of our contract with you).
• To keep accounting and hire records (our legal obligations).
• To publish reviews you submit for that purpose (your consent).

We share data only with the service providers that run our website, booking database, email and payments, and with accountants or advisers where required. We do not sell your data or use it for third-party advertising.

Enquiries that do not turn into bookings are kept for up to 12 months. Booking and financial records are kept for six years to meet UK tax requirements. Reviews stay published until you ask us to remove them.

• Ask for a copy of the data we hold about you.
• Ask us to correct anything inaccurate.
• Ask us to delete data we no longer need to keep.
• Object to or restrict certain uses, and withdraw consent for reviews at any time.
• Complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with our response.

Bookings and reviews are stored in an access-controlled database, and review photos are held in private storage that is only viewable through short-lived links we generate.